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FOR IMMEDIATE RELEASE
February 21, 2007
Release #07-108
TANKLESS WATER HEATERS RECALLED FOR REPAIR
DUE TO CARBON MONOXIDE POISONING HAZARD.
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of product: Power Vent tankless water heaters
Units: About 42,200
Importers: Water Heating Division of Rheem Sales Company Inc., of Montgomery, Alabama and Paloma Industries Inc., of Oxnard, California.
Hazard: Components inside the water heater may shift during transit, causing an air filter door switch to operate improperly. If the switch fails and the air filter door is out of place, the water heater could continue to operate and dust and lint could build up, posing a carbon monoxide poisoning hazard.
Incidents/Injuries: None reported
Description: The recall involves indoor models of the Power Vent 199,900 BTUH tankless water heaters. The brands and model numbers included in this recall are listed below and are located on the front of the unit and the rating plate. The water heaters have a cream jacket or gray jacket enclosure with the piping on the top and bottom of the unit. The rating plate is a silver label located on the front of the unit, in the lower right hand corner.
 
Find your serial number Find your model number
Find the serial number on the front of your tankless water heater on the lower right hand corner as shown circled above in green.
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Find the model number circled in red above
Find the complete serial number circled in blue above.
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| Brand |
Models |
| Paloma |
PTG-74PVN; PTG-74PVP; PTG-74PVN-1; PTG-74PVP-1; PTG-74PVNH; PTG-74PVPH; PTG-74PVNUH; PTG-74PVPUH and PH-28RIFSN; PH-28RIFSP; PH-28RIFSN-1; PH-28RIFSP-1; PH-28CIFSN; PH-28CIFSP; PH-28CIFSN-1; PH-28CIFSP-1 |
| Rheem |
RTG-74PVN; RTG-74PVP; RTG-74PVN-1; RTG-74PVP-1 |
| Ruud |
RUTG-74PVN; RUTG-74PVP; RUTG-74PVN-1; RUTG-74PVP-1 |
| Rheem-Ruud |
GT-199PV-N; GT-199PV-P; GT-199PV-N-1; GT-199PV-P-1 |
| Richmond |
RMTG-74PVN; RMTG-74PVP; RMTG-74PVN-1; RMTG-74PVP-1; RMTG-74PVNH; RMTG-74PVPH; RMTG-74PVNUH; RMTG-74PVPUH |
Sold by: Retailers nationwide and through plumbing wholesale distributors to plumbers, contractors and consumers from May 2004 through December 2007 for between $800 and $1,300.
Manufactured in: Japan
Remedy: Consumers with the recalled water heaters should stop using them immediately, if the air filter door is not in place. Consumers, who have not already been contacted by an authorized contractor, should immediately contact their installer or Rheem Manufacturing Company to arrange for a free, on-site repair. Consumer are reminded to use the air filter door for these water heaters to avoid a carbon monoxide hazard.
Consumber Contact: For more information, contact Rheem toll-free at (866) 369-4786 between 7 a.m. and 7 p.m. CT Monday through Friday and between 9 a.m. and 4:30 p.m. CT Saturday and Sunday, or visit the firm's Web site at www.tankless-recall.com. Rheem's Media Contact: Laura Butler (334) 260-1513.
Note: Regardless of the type of water heater that is used, every home should have a CO alarm outside all sleeping areas, and consumers should ensure that their CO alarms have working batteries.
U.S. Consumer Product
Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC's Web site: www.cpsc.gov
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